Privacy Policy

Who we are

This website is for The Krise Luxury Lofts in Lynchburg, Virginia. The residences are managed by Brownstone Properties, Inc.. In this policy, "we" means the property and its management company.

The short version

We collect only the basic details you choose to give us, so we can reply about residences, tours and openings. We do not sell your information. We do not share it for advertising. This site does not use advertising or analytics tracking.

What we collect

• What you type into our forms or the chat callback box: your name, email, phone number, a preferred residence, date and time, and any message you write.
• Whether you agreed to be contacted, and when.
• A scrambled, one-way code made from your network address, used only to limit spam and abuse. It cannot be turned back into your address.
• If you text or call the leasing office, your number and the messages exchanged.
• If you are a resident, the details in your resident record and the account you use to sign in.

We do not ask for Social Security numbers, bank or card numbers, or government ID numbers on this website. Please do not send them through our forms or chat.

How we use it

• To answer your questions and schedule tours.
• To tell you when a residence you asked about becomes available.
• To handle accommodation requests.
• For current residents, to send building notices and handle maintenance and community information.
• To keep the website secure and prevent misuse.

Who can see it

Our leasing team and the people who host and maintain this website and our email and text services, who may handle your details only to provide those services to us. We may also disclose information if the law requires it. We do not sell personal information, and we do not share it with advertisers or data brokers.

Outside services this site uses

• Weather: the weather widget asks Open-Meteo and the U.S. National Weather Service for the forecast. Your browser contacts those services directly, so they can see your network address. We send them no personal details.
• Video: the YouTube film loads only after you press play, from YouTube's privacy-enhanced domain. A virtual tour, if shown, loads only after you press its button. Those services then follow their own policies.
• Directions: the Directions link opens a map service in a new tab.
• Text messages: if the leasing office uses text messaging, messages pass through a text service provider and mobile carriers.
• Chat assistant: it answers from this website's own content. Questions typed in the chat are not saved. If you use the callback box, the details you enter are saved as described above.

Cookies

We use only essential cookies and browser storage. See our Cookie Policy.

How long we keep it

We keep inquiry details only as long as we need them to respond and to keep ordinary business records, and we delete or anonymize them when they are no longer needed. You can ask us to delete your details sooner (see Your choices).

How we protect it

We use access controls, limits on repeated sign-in attempts, secure connections and other safeguards. No website or service can promise perfect security.

Your choices

You may ask to see the information we hold about you, correct it, or have it deleted. You may stop emails by using the unsubscribe link, and stop texts by replying STOP. Depending on where you live, you may have additional rights under state law. Contact us at:

Brownstone Properties, Inc.
3720 Old Forest Road, Lynchburg, VA 24501
Phone: 434.385.1025

Children

This website is for adults looking for housing. It is not meant for children under 13, and we do not knowingly collect their information.

Changes

If our practices change, we will update this page and its date.